A NEW guide advising residents in Caerphilly county borough how to report potholes has been produced by the council.

The guide, which can be found in local libraries, leisure centres and on the website, explains how potholes form as a result of a number of factors, including inclement weather or a combination of elements in tandem with an ageing infrastructure.

The council repairs on average 20,000 defects each year as a result of routine inspections and reported problems across the county.

Potholes which are considered an immediate danger to road users are made safe within a two-hour period and arrangements made for a permanent repair at a later date if required. The teams aim to repair all routine defects not deemed an immediate safety hazard within 28 days.

Cllr Tom Williams, cabinet member for highways, transportation and engineering, said: “The Highways team have a very large portfolio and dealing with in excess of 20,000 repairs annually is just a small part of their workload. The safety of residents is of paramount importance and the team work tirelessly to ensure all aspects of our public highways are safe and well maintained.”

Visit caerphilly.gov.uk/Ser vices/Roads-and-pavements/Report-an-issue or call 01443 866511.