A Cwmbran Nissan dealership has been named as one of the best in South Wales and the South West for the outstanding customer care they provide to disabled drivers — for the seventh time in three years.

Newtown Motors, of Cwmbran, won a regional quarterly award for its work with the Motability Car Scheme.

The accolade is part of a programme of awards, launched last year by Motability Operations, to recognise and reward outstanding customer service provided by local Motability dealerships.

Designed to ensure best practice for all Motability customers, the awards are judged on how a dealer delivers the scheme to customers, via customer feedback and reviews of their performance.

By winning an award for the third quarter of 2017, Newtown Motors has been automatically entered into the national, annual awards which will be announced soon.

Peter Wilson, general manager of dealer relations at Motability Operations, said: “The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience; after all, they are often the first point of contact for our customers.

"It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like Newtown Motors. Many congratulations to them on their award.”

Neil Williams, sales manager at Newtown Motors, said: “All of us at Newtown Motors are incredibly proud to win this Motability Dealer Award again. We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors in 2018.”

Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.